DOC Victim Services Unit (VSU)
The Victim Services Program provides consultative support and direct services to crime victim-survivors when the offender in their case is incarcerated and/or being supervised in the community by the DOC. In alignment with the DOC’s Mission to address the needs of crime victims, the Victim Services Program maintains a dedicated staff of Victim Services Specialists (VSS) whose primary focus is to provide trauma-informed advocacy and support to individuals who have been most impacted by crime.
For more information, or to contact a member of the Victim Services Unit, please call 888-810-1847 or email [email protected]
Our Services:
Information, Support and Advocacy, and Referral Services:
- Case and offender updates and information.
- Coordination of state- and community-based services.
- Support before, during and after parole board and other post-conviction hearings.
- Victim safety planning prior to an offender’s release from DOC custody.
Victim Notifications:
To search for an offender or register to receive automated notifications please visit www.vinelink.com, or call toll free: 866-976-8267. Customer first representatives are available to assist you.
Other Specialized Victim Services:
- Victim-Offender Dialogue (by victim request ONLY)
- Apology/Accountability Letter Bank
Additional Victim Resources (in Vermont):
The Vermont Network is a statewide non-profit membership organization of 15 independent non-profit organizations which provide domestic and sexual violence advocacy to survivors of gender-based violence in Vermont.
Statewide Hotlines:
Domestic Violence Hotline: 800-228-7395
Sexual Violence Hotline: 800-489-7273
The Vermont Center for Crime Victim Services joins with victims, survivors, and those who interact with victims and offenders to provide, sustain, and support a collaborative system of direct services across Vermont that is comprehensive, victim-centered, trauma-informed and accessible to all diverse populations. Available programs and services include restitution and victim's compensation.
The Vermont Legal Partnership for Crime Victims is made up of organizations that come together to help people whose lives have been impacted by crime.
For more information on your rights as a crime victim, please visit: https://legislature.vermont.gov/statutes/fullchapter/13/165
To access the Vermont Victim Services Resource Directory, please visit: https://www.ccvs.vermont.gov/sites/ccvs/files/documents/2023_vt_victim_services_resource_directory_0.pdf